Cookies
Last updated: 19.03.2026
Cookie Policy
- ✔ Strictly necessary cookies for functionality (session, security, preferences) — no consent required.
- ✔ Anonymized audience measurement cookies — only with your consent.
- ✘ No advertising, behavioral tracking or profiling cookies.
- ✘ No third-party cookies for commercial purposes.
You can manage your preferences at any time via the consent banner or your browser settings.
1 What is a cookie ?
A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. It allows the site to remember information about your session and preferences in order to provide you with a tailored experience.
Cookies do not directly identify a person. However, depending on their nature, they may constitute personal data within the meaning of RGPD when they allow indirect identification of a user.
2 Cookies used on CandleSafe.ch
2.1 — Strictly necessary cookies
These cookies are essential for the platform to function. They do not require your prior consent in accordance with the ePrivacy directive.
| Cookie name | Duration | Purpose | Consent |
|---|---|---|---|
candlesafe_session | Session duration | Maintaining authentication session | Necessary — not required |
XSRF-TOKEN | Session duration | Protection against CSRF attacks — mandatory security | Necessary — not required |
locale | 12 months | Remembering chosen language (FR, EN, DE, IT, ES, PT, PL, NL) | Necessary — not required |
currency | 12 months | Remembering chosen currency (CHF, EUR, GBP) | Necessary — not required |
remember_token | 30 days | Maintaining connection if "Stay logged in" option is activated | Necessary — not required |
cookie_consent | 12 months | Remembering cookie consent preferences | Necessary — not required |
2.2 — Audience measurement cookies (analytics)
These cookies allow us to analyze traffic and platform usage in an anonymized manner, in order to improve user experience. They are only activated with your prior and explicit consent.
If audience analysis tools are activated on CandleSafe.ch, they are configured with IP address anonymization. The collected data is aggregated and does not allow individual user identification. You can refuse or disable these cookies at any time via your preferences.
2.3 — Third-party payment cookies
During the payment process, payment service providers (bank card, TWINT, PayPal) may place their own technical cookies necessary for securing and executing the transaction.
| Provider | Duration | Purpose | Legal basis |
|---|---|---|---|
| PayPal | Session / variable | Authentication and security of PayPal payment | Necessary for payment contract execution |
| Bank card provider | Session | Bank card payment security — PCI-DSS processing | Necessary for payment contract execution |
These third-party cookies are governed by their respective issuers' privacy policies. D.G.E. Concept SàRL has no control over these cookies.
2.4 — Cookies NOT used on CandleSafe.ch
- Advertising or targeting cookies (retargeting, programmatic)
- Behavioral profiling cookies
- Social media cookies (Facebook Pixel, LinkedIn Insight, etc.)
- Cross-site tracking cookies
- Data sharing cookies for third-party commercial purposes
3 Managing your consent
3.1 — Consent banner
During your first visit to CandleSafe.ch, a consent banner is presented to you. You can choose to accept or refuse non-essential cookies. Your choice is remembered for 12 months via the cookie_consent cookie.
3.2 — Modify your preferences
You can modify your consent preferences at any time by clicking on the "Manage my cookies" link available in the footer of the CandleSafe.ch site.
3.3 — Browser settings
Independently of the consent banner, you can control cookies through your browser settings. Note that disabling strictly necessary cookies will prevent the platform from functioning.
- Google Chrome :
chrome://settings/cookies - Mozilla Firefox :
about:preferences#privacy - Safari : Preferences > Privacy
- Microsoft Edge :
edge://settings/privacy
4 Retention period
| Cookie type | Retention period |
|---|---|
| Session cookies | Automatically deleted when browser is closed |
| Preference cookies (language, currency) | 12 months |
| Consent cookie | 12 months, then requested again |
| Analytics cookies | 13 months maximum (CNIL/RGPD recommendations) |
5 Your rights
In accordance with RGPD and Swiss nLPD, you have the right of access, opposition and erasure concerning data collected via cookies. To exercise these rights : contact@candlesafe.ch or via the contact form.
6 Updates to this policy
This Cookie Policy may be updated to reflect the evolution of technologies used, legal obligations or platform practices. The current version is always accessible at https://candlesafe.ch/politique-cookies. In case of substantial modification involving the addition of new cookies requiring your consent, the consent banner will be presented to you again.
7 Contact
For any questions regarding this policy or the use of cookies on CandleSafe.ch : contact@candlesafe.ch — contact form — Supervisory authority (CH) : www.edoeb.admin.ch.
Other legal pages: